49bit Privacy Policy
49bit is always committed to ensuring the security and privacy of your personal information. This document explains in detail how we collect, use, and protect data.
Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the 49bit platform's services. When you visit the 49bit website, create an account, or use any of our services, you automatically agree to the terms of this Policy.
At 49bit, we believe your personal information belongs to you alone. Our responsibility is to store that information with the highest level of protection and use it only for necessary purposes. This Policy will tell you what information we collect, why we collect it, how we use it, and what rights you have regarding your information.
This Policy takes effect from the moment of your first website visit and continues to apply for a defined period even after your account is closed. If any changes are made to this Policy, we will publish a notice on the website.
What Information Is Collected
49bit collects only the information necessary to provide our services safely and effectively. Information is collected in two main ways: directly provided by you, and automatically.
Information You Provide Directly
Information you provide when registering an account or using our services:
- Full name
- Email address
- Mobile number
- Date of birth (for age verification)
- Payment method details (bKash, Nagad, Rocket, or bank account)
- Identity verification documents
Automatically Collected Information
Information collected automatically while you use the platform:
- IP address and device information
- Browser type and version
- Cookies and session data
- Activity logs on the platform
- Transaction history
- Gaming records
Purpose of Data Use
We use your information only for the following legitimate purposes. Your personal information is never shared with third parties for marketing purposes without your consent.
- Account Management Your information is used to create, verify, and secure your account. This includes login security, password recovery, and account-related notifications.
- Payment Processing Your information is used to carry out deposit and withdrawal transactions via bKash, Nagad, Rocket, or bank transfer. All transactions are handled securely, with a minimum deposit of ৳100 and a minimum withdrawal of ৳800.
- Identity and Age Verification Only users aged 21 or older may participate on the platform. Your age and identity-related information is verified to enforce this requirement.
- Customer Support Your information is used to understand the context of your issue or request when providing our 24/7 live chat and email support services.
- Fraud Prevention and Security Transactions and activity are monitored to protect the platform from suspicious activity, money laundering, and fraud. This safeguards the interests of all users.
- Service Improvement Aggregate usage data is analysed to further improve the platform experience. Personal information is never sold to advertisers.
- Legal Compliance Information may be retained and disclosed where necessary to comply with applicable laws and regulations.
Data Sharing Policy
49bit never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
Payment Processors
Only the information required to complete transactions is shared with providers of bKash, Nagad, Rocket, and bank transfer services.
Security Services
Limited information may be shared with technology partners to ensure fraud detection and cybersecurity.
Legal Authorities
Necessary information may be disclosed when legally required based on a court order or a valid request from a government authority.
Outside of the above circumstances, your information will not be shared with any third party under any circumstances without your explicit consent. In particular, your information is never shared with any advertising network or marketing agency.
Cookies and Tracking Technologies
The 49bit website uses cookies that improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for the basic functionality of the platform. Without them, login sessions, cart functionality, and security features will not work. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences such as language selection and display settings. They make each of your visits more personalised.
Analytical Cookies
These cookies are used to understand which sections of the platform users spend the most time on. This data is fully anonymous and is used solely for service improvement.
Cookie Controls
You can manage cookies at any time from your browser settings. Please note that disabling essential cookies may cause some important platform features to stop working.
Data Security Measures
49bit uses industry-standard technology to protect your data. Our security infrastructure keeps your personal and financial information protected at the highest level.
SSL Encryption
All data transmissions are encrypted using SSL/TLS technology, which prevents data theft.
Firewall Protection
Our servers are protected by advanced firewalls that block unauthorised access.
Access Controls
Through strict access control policies, only authorised staff can access sensitive information.
Regular Backups
Regular secure backups are maintained to prevent data loss, enabling data recovery when needed.
Data Retention Period
How long your information is retained depends on the type of information and applicable legal requirements. We do not retain any information beyond the necessary period.
- Account Information Retained for the entire duration your account is active and for a defined period after account closure. This is required for dispute resolution and legal obligations.
- Transaction Records Transaction records are retained for an extended period in accordance with financial regulatory requirements. This includes all transactions via bKash, Nagad, Rocket, and bank transfer.
- Communication Records Customer service conversations and emails are retained for a defined period to assist with future service delivery.
- Technical Logs Server logs and activity records are generally retained for a short period and used for security purposes.
If you request account closure, we will delete or anonymise your information except for what is required to meet applicable legal obligations.
Your Rights and Controls
You have several rights regarding your personal information on the 49bit platform. You can contact our support team at any time to exercise these rights.
Right to Access
You may request to see what information we hold about you. We will provide you with a copy of that information.
Right to Rectification
If any information we hold about you is inaccurate or incomplete, you may request a correction. We will update it as quickly as possible.
Right to Erasure
Where there is no legal obligation to retain it, you may request that your personal information be deleted. The process will begin as soon as your account is closed.
Right to Object to Processing
You may object to the processing of your information for specific purposes. Objections to the use of information for marketing purposes are most readily accepted.
Right to Data Portability
You may request your information in a structured, machine-readable format. This allows you to transfer your data elsewhere if needed.
Right to Restrict Processing
If there is a dispute about the accuracy of your information or you believe processing is unlawful, you may request a temporary restriction.
Protection of Minors
49bit strictly prohibits anyone under the age of 21 from participating on the platform. We do not knowingly collect or process the personal information of any minor.
Age Verification Process
Age verification is mandatory during the registration process. If there is any suspicion that an account belongs to a minor, we will immediately suspend that account and conduct an investigation. If it is confirmed to belong to a minor, the account will be cancelled and the collected information will be deleted.
If you become aware that a child or minor is using 49bit, please notify us immediately at [email protected].
Policy Changes and Updates
This Privacy Policy may be updated from time to time due to business needs, technological changes, or legal requirements.
- Notice of Changes If significant changes are made, we will publish a clear notice on the website and notify you via your registered email.
- Effective Date Each update will include a new effective date. Continued use of the platform after a change will be taken to mean you have agreed to the updated Policy.
- Review of Previous Policy If any change is not acceptable to you, you have the right to close your account. You may contact us at any time before closing your account.
Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights regarding your information, please contact us.
Data Protection Support
Our support team is available 24 hours a day, 7 days a week to assist you in Bengali and English.
24/7 Live Chat Support
Please include "Privacy Policy" in the subject line of privacy-related requests.